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BUSINESS MODEL INNOVATION

When what worked is starting to slip.

We start with the business model running today. Seven dimensions, applied as a working lens — diagnostic before design. Built on practitioner experience across 120+ engagements and a working library of real operating business models.

THE BMI LENS

Seven dimensions, applied together.

  1. 01Value Proposition

    What the model promises, and to whom. The pieces of value the business actually delivers — and the ones it claims to but doesn't.

  2. 02Users and Customers

    Who pays, who uses, who decides. Often three different people. The cleavage between them is where the model wins or breaks.

  3. 03Value Chain Functions

    What the business does itself, what it buys, what it lets others do for it. Where the work happens — and where it doesn't have to.

  4. 04Competences

    What the business actually knows how to do — and what it merely claims. The difference is the leverage.

  5. 05Network

    Who the business depends on. Suppliers, partners, platforms, regulators. The dependencies you choose are the future you choose.

  6. 06Value Formula

    How the business makes money — and what that money costs. Margin, capital intensity, churn, lifetime value. The arithmetic underneath the story.

  7. 07Relations

    How the model is held together. Contracts, trust, governance, the unspoken arrangements. The thing that breaks first when stress arrives.

The dimensions are not a checklist; the integration is the work. The same lens runs under our M&A, restructuring, and ecosystem work.

References

A few of our cases

Specialist German legal-services boutique — AI as BMI trigger — anonymisedAnonymised
Legal services / Specialist employment-law boutique focused on betriebliche Altersversorgung · 6 attorneys plus backoffice · 2025–2026 (ongoing)

The legal services market is being structurally reshaped by AI. Generic legal frameworks are becoming commoditised. Larger insurers offer free standard documents that compete with the legal-services value chain at its entry point.

German-Italian SportswearFully anonymised
Premium sportswear / Active Wear · family business, second generation · multi-year revenue and operational restructuring · 2021–2024

Revenue had roughly halved over four years under combined pressure from COVID retail disruption, the structural insolvency wave through specialty retail, and accumulating internal operational issues. Bank credit lines were fully utilised, personally guaranteed by the 70-year-old founder. The relationship between the founder and his daughter — the incoming Geschäftsführerin — had become a structural blocker for every operational decision.

Webformat → ImpresoftNamed
eCommerce software · Magento and Adobe Commerce / System integration · 2022–2023

The owner-CEO faced converging structural and strategic challenges. The Magento-to-Adobe-Commerce platform transition was reshaping the buyer landscape — projects were getting larger and customer expectations were shifting toward broader IT-partner capacity. The company's rural location made talent acquisition difficult, although existing personnel were extraordinarily loyal.

From the field

Frequently asked questions

We already have Big-4 / McKinsey relationships — what is different here?

Three things. First: led by a senior practitioner from the team end to end, with no junior handover — which most large consultancies cannot structurally offer. Second: methodology grounded in established academic business-model research, not in proprietary frameworks invented for marketing. Third: MVP discipline — we propose specific moves with specific scope, not transformation programmes. Different firm, different work, different bill structure. Often complementary rather than substitutive.

What is the seven-dimension business model lens, and why use it?

It treats a business as a portfolio of business models rather than a single value chain. Each model is described across seven dimensions: value proposition, users and customers, value-chain functions, competences, network, value formula, relations. The lens distinguishes systematically between As-Is models (currently in market) and To-Be models (in development), and provides a disciplined route from observed pressure to designed response. The intellectual lineage is in established academic business-model research; we work with clients to apply it to their specific situation rather than ask them to certify it from first principles.

How does this apply to AI-driven disruption in our industry?

Most public commentary on AI in professional services is about efficiency. The harder strategic question is what new business model AI enables alongside the existing core. The seven-dimension lens distinguishes these two questions explicitly. The legal-services boutique case in our published set is an example: AI was the trigger, but the work was redesigning the firm's value chain to extend into a pre-mandate phase that AI itself made possible. The same pattern appears in advisory, accounting, and engineering services.

Can I defend this engagement to a CFO who is sceptical of consultant frameworks?

Yes. The MVP discipline we apply produces tightly bounded first product stages with measurable revenue logic, not transformation budgets. We do not propose work that cannot survive a CFO conversation. The methodology lens is grounded in established academic business-model research applied through 120+ engagements — the working materials are presented at the start of any mandate so the CFO and board see what is being applied and why. We do not propose engagements that depend on the CFO taking a methodology on faith.

What is the difference between the SME Clarity Check and a regular strategy consulting engagement?

Scope, length, depth, and price. The Clarity Check is ten working days from first conversation to written owner memo and 90-day action plan. It answers one question — grow, redesign, sell, restructure, or simplify. Fixed scope; price agreed in the first conversation. A strategy consulting engagement is typically months long, scope expands, and the deliverable is usually a slide deck. We are a different shape of work.

Is BMI for businesses in trouble, or for businesses still doing well?

Both — but the shape of the work differs. When a business is profitable and the next chapter is forming, BMI is exploratory: As-Is mapping, To-Be scenarios, MVP design. When a business is shifting under structural pressure, BMI runs alongside restructuring to inform what's viable to preserve. The lens is the same; the question it answers depends on what the business needs.

Two ways to start
Route A

Begin a confidential conversation

Founder to founder. No deck, no pitch.

Hans, Osterfeld
No pitch. No deck. No junior handover.
Route B

Read how the lens works

The framework, its lineage, and what it actually does in practice. Plain English, fully attributable.

Open the methodology